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Competition Finalists

Meet the Finalists of the 2025 World Chambers Competition

Best Chamber Innovation Project

Business West
United Kingdom

Innovation in international trade: Carnet tracker and CarnetCheck
Ankara Chamber of Commerce
Turkey

ATONET Smart Assistant (AI-supported chatbot)
Chamber of Commerce and Industry of Serbia
Serbia

SMEs support to Digital and AI transformation

Iran Chamber of Commerce

Iran

CHaCHa Chatbot

Best Green Transition Project

Business Chamber Queensland
Australia

ecoBiz
Eskisehir Chamber of Industry
Turkey

ECI Sustainable Green Industry Center
Handelskammer Hamburg
Germany

Hamburg 2040: Achieving Business Success Through Climate Neutrality

Denizli Chamber of Industry

Turkey

The Future of Denizli is in Clean Production

Best Collaboration of Chambers, Business and Government Project

Cork Chamber of Commerce
Ireland

Facilitating Sustainable & Competitive Growth through Local Green Deals
British Chambers of Commerce
United Kingdom

Future of the Economy – A Transformational Policy Initiative
Turin Chamber of Commerce – Torino Social Impact
Italy

Social Impact Stock Exchange (SISE)

Vienna Economic Chamber

Austria

Sustainable Logistic 2030+: A Unique Collaboration

Best Out-of-the-Box Project

The Ceylon Chamber of Commerce
Sri Lanka

South Asia Leadership in Entrepreneurship (SALE) Project
IHK Fulda
Germany

From Employees to Co-Creators: Alignment with New Work Principles
Voka – Kamer van Koophandel Mechelen-Kempen
Belgium

Vokaverse

CAINCO

Bolivia

Beyond the Fireline: CAMPI’s Social Innovation for a Secure and Sustainable Future

WIFI Institute at Austrian Federal Economic Chamber

Austria

NAO meets ChatGPT

Best Diversity and Inclusion Project

Georgian Chamber of Commerce and Industry
Georgia

Voices of Change – Empowering Women Entrepreneurs
Ajman Chamber
UAE

Ajman Chamber 365
Bogota Chamber of Commerce
Colombia

Diverse Businesses, Strong Communities: A Productive Inclusion Program

Chamber of Commerce and Industry of WA

Australia

The Inaugural Western Australian Diversity and Inclusion Business Awards

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COMPETITION SUBMISSION DEADLINE: 7 APRIL

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IMPORTANT DATES

The 14th World Chambers Congress is now finished

Congress dates:
2-4 September 2025

Business West

Business West’s innovation in international trade: Carnet tracker and CarnetCheck

Business West is pioneering the digital transformation of ATA Carnets, driving efficiency and compliance in international trade. In October 2023, we completed the world’s first end-to-end digital carnet journey, marking a major milestone in global trade documentation.

Recognising ongoing challenges, such as lost carnets and time-consuming manual checks, we developed two innovative solutions:

  1. Carnet Tracking Device – A bespoke 3D-printed insert that houses a tracking device, enabling businesses to locate misplaced carnets and avoid costly customs claims.
  2. CarnetCheck – An AI-powered data validation tool integrated into our eCert platform, streamlining the checking of large, complex general lists and improving accuracy.

By leveraging AI and digitalisation, Business West is leading the way in modernising trade documentation, ensuring businesses are fully prepared for the global rollout of digital carnets while reinforcing the Chamber’s role as an essential trade partners.

Ankara Chamber of Commerce

ATONET Smart Assistant (Artificial Intelligence Supported Chatbot)

ATONET Smart Assistant is an artificial intelligence-supported virtual assistant project developed in line with the digital transformation vision of the Ankara Chamber of Commerce. It is designed as an innovative solution that keeps pace with the speed of trade by providing members and the business world with fast, easy and uninterrupted access to information. ATONET Smart Assistant enables members to receive up-to-date and accurate information by using artificial intelligence technologies. This artificial intelligence-supported assistant which is accessible 24/7 digitalises the services provided by the Ankara Chamber of Commerce and thereby, makes them more accessible and user-friendly. This project, which is an important step in the digital transformation process, supports the contemporary and innovative service approach of the Ankara Chamber of Commerce and offers a smart solution that provides added value to the world of commerce.

Chamber of Commerce and Industry of Serbia

SMEs support to Digital and AI transformation

The Chamber of Commerce and Industry of Serbia established the Center for Digital Transformation (CDT) in 2018, with support from the German Organization for International Cooperation (GIZ), to help SMEs adapt to digitalization. CDT provides education, consulting, subsidiary and strategic partnerships to guide companies through digital transformation.A key initiative was the creation of a certified consultant network specializing in business processes and models, e-commerce, IT security, AI, and GDPR compliance. Over five years, 68 consultants and eight trainers have been certified under ISO 17024 standards through CDT.CDT’s impact is significant: 7,000 companies so far expressed interest, with 1,000 successfully implementing digital solutions, supported by the Serbian Ministry of Economy. Nearly all participating SMEs reported increased efficiency (97%), improved customer satisfaction (93%), and cost reductions (65%). Within a year of adopting right digital tools developed with CDT, companies experienced an average 27% growth in revenue, workforce, and other key business metrics.

Iran Chamber of Commerce

CHaCHa Chatbot

ChaCha is an AI-driven chatbot developed by the Iranian Chamber of Commerce to revolutionize support for exporters, importers, and traders with 24/7, data-informed guidance. Integrating official datasets from IRICA, UN Comtrade, TPO, and more, ChaCha chatbot provides instant, reliable answers to critical trade questions—from customs procedures to market opportunities. Leveraging advanced Natural Language Processing, it interprets complex inquiries and delivers step-by-step guidance, bridging knowledge gaps for MSMEs and seasoned businesses alike. By consolidating diverse data sources into a single, user-friendly solution, ChaCha chatbot reduces reliance on costly consultants and cuts response times dramatically. This innovative approach aligns with the Chamber Model Innovation framework, empowering local enterprises to expand globally while staying compliant with evolving regulations. Since its pilot launch, ChaCha chatbot has recorded high satisfaction among users, who benefit from lowered costs, expanded market reach, and increased trade volumes—exemplifying the chamber’s commitment to digital transformation.

Business Chamber Queensland

EcoBiz

Business Chamber Queensland’s ecoBiz program is a market-leading initiative designed to uplift the sustainability maturity of SMEs and empower them to successfully navigate the green transition. ecoBiz is the only program of its kind globally: a free, comprehensive sustainability capacity building program developed by business, specifically for SMEs. Since 2018, ecoBiz has assisted thousands of businesses to be more competitive, productive and resilient by embedding sustainable practices into their everyday operations. This has led to significant value and legacy for businesses, community, economy, and the environment. In FY23/24 alone, ecoBiz supported more than 800 SMEs to achieve over $3 million in avoided costs, 62,577 GJ of avoided energy, 48,151 kL of avoided water and 1035 tonnes of avoided waste, and significantly reduced carbon emissions. ecoBiz revolutionises SME practices by promoting sustainable alternatives that future-proof operations, cut costs, and drive systemic change through behavioural shifts and operational rethinking.

Eskisehir Chamber of Industry

ECI Sustainable Green Industry Center

ECI Sustainable Green Industry Center, established by Eskisehir Chamber of Industry in May 2020, supports member companies in sustainability, green transformation and climate change mitigation. It focuses on the Sustainable Development Goals and European Green Deal, and provides training, consultancy and mentorship on carbon footprint management, resource efficiency and waste reduction. The center has trained over 2,000 employees and 3,000 students and helped more than 200 companies prepare green transformation roadmaps and sustainability reports according to international standards. Accredited by national organizations, it offers grants covering up to 90% of its services. The center has achieved significant results, including 40% carbon mitigation, 90% efficiency, and 500,000 MtCO2e/year carbon footprint reduction in the region. The Center has also set a benchmark for climate change efforts in Türkiye, by introducing the country’s first “Sustainable Green Industry Vision Document” in 2023, outlining a clear path toward the Türkiye’s 2053 net carbon neutrality target.

Handelskammer Hamburg

Hamburg 2040 – Achieving Business Success Through Climate Neutrality

The Hamburg Chamber of Commerce (HCC) is driving the green transition with its Hamburg 2040 agenda, a bold commitment by member companies to achieve net-zero emissions by 2040 — positioning climate neutrality as a key driver of innovation, economic growth, and global competitiveness. Through evidence-based decarbonization strategies, policy advocacy, SME support programs like a B2B fair, and international outreach, HCC is setting a global example of how business-led sustainability can foster both environmental and economic progress.

Denizli Chamber of Industry

THE FUTURE OF DENİZLİ IS IN CLEAN PRODUCTION

The “The Future of Denizli is in Clean Production” project, in collaboration with Denizli Chamber of Industry, TÜBİTAK MAM, WWF Türkiye and Denizli Metropolitan Municipality, is a pioneering initiative to enhance energy efficiency, water conservation and chemical optimization in the textile sector (dyeing and finishing). As Türkiye’s first and most comprehensive clean production project, the goal was to involve 40 businesses, and all 40 were successfully integrated, achieving 14% water savings and 10% energy savings. The project provided green transformation training and consultancy, helping businesses reduce carbon emissions and increase sustainability awareness. A Sustainability Center was also established to provide long-term solutions and financing support. Aligned with the UN Sustainable Development Goals, the project sets a global benchmark in sustainable production practices. The improvements in water and energy efficiency and carbon emission reduction establish this project as a model for industrial green transformation.

Cork Chamber of Commerce

Facilitating Sustainable & Competitive Growth: Cork Chamber’s Strategy for Business-Government Partnerships through the Local Green Deals

Cork Chamber’s Local Green Deals (LGD) initiative is a successful model for chamber-business-government collaboration, designed to drive sustainability and economic growth in the city. In partnership with Cork City Council, the Chamber facilitated structured agreements between businesses and the local authority, supporting climate action while ensuring competitiveness.

Eight businesses across diverse sectors signed LGDs through Cork Chamber’s direct engagement, committing to initiatives in energy efficiency, biodiversity, and/or the circular economy. Key investments include a €40 million renewable energy commitment and a €5 million decarbonisation plan. The initiative aligns with Cork City’s Climate Action Plan, Ireland’s National Climate Strategy, and the EU Green Deal, reinforcing Cork Chamber’s leadership in sustainability.

Recognised by the European Commission for having the highest number of high-quality LGDs, this initiative demonstrates how Chambers of Commerce can lead impactful, scalable partnerships that deliver both economic and environmental benefits for their region, setting a precedent for cities worldwide.

British Chambers of Commerce

Future of the Economy - A Transformational Policy Initiative

The Future of the Economy project was a groundbreaking BCC-led initiative designed to shape UK government policy in the run-up to the 2024 General Election. By leveraging our extensive Chamber network, business members and a newly established Business Council, we positioned ourselves as a key influencer in national economic policymaking.

Turin Chamber of Commerce – Torino Social Impact

Social Impact Stock Exchange (SISE)

The Social Impact Stock Exchange (SISE) is a project launched by the Torino Chamber of Commerce of Torino, within the activities of the Committee for Social Entrepreneurship and Torino Social Impact (TSI), which aims to create a capital market dedicated to businesses that intentionally, additionally and measurably achieve positive social impact and in which transactions are based on both financial value and social outcomes. The project, since its inception, received financial support also from Fondazione Compagnia di San Paolo (FCSP), a banking foundation established for philanthropic purposes, and Banca d’Italia, the central bank of the Republic of Italy.

Vienna Economic Chamber

Sustainable Logistic 2030+: A unique collaboration

The ‘Sustainable Logistics 2030+’ project in Lower Austria and Vienna (Logistics 2030+) is a pioneering collaboration between the Vienna Economic Chamber and Lower Austria Economic Chambers and their corresponding federal states. The aim of the project is to organise logistics in the urban region in a sustainable, efficient and future-proof way and to create appropriate framework conditions. The increasing (population) density of the Vienna conurbation, growing flows of goods and increasing ecological requirements place high demands on modern logistics, which must balance economic, social, and environmental aspects equally.

In order to address these challenges, the Logistics 2030+ project was launched to develop innovative solutions that enable resource-conserving and efficient supply and disposal in the metropolitan region. The focus lies on optimizing logistic processes amid changing conditions and changing legal frameworks – without compromising the quality of life of the population or restricting economic competitiveness.

The Ceylon Chamber of Commerce

South Asia Leadership in Entrepreneurship (SALE) Project

The South Asia Leadership in Entrepreneurship(SALE) project is a pioneering initiative that promotes entrepreneurship as a viable and empowering career path for Sri Lankan youth. By cultivating entrepreneurial mindsets and equipping young individuals with vital skills such as creativity, resilience, and problem-solving, SALE addresses key barriers like skill gaps and limited opportunities. The project has reached over 10,000 young people, established 66 school entrepreneurship clubs, and trained 81 trainers along with nearly 400 volunteers. Through initiatives like the SPARK Youth Entrepreneurship Competition and the Know About Business (KAB) E-Campus in partnership with the ILO, SALE provides practical training, mentorship, and global exposure. Its policy advocacy has resulted in the integration of entrepreneurship into Sri Lanka’s school curriculum. Supported by the U.S. Department of State and ILO, SALE fosters systemic change, strengthens public-private partnerships, and builds a sustainable entrepreneurial ecosystem—positioning itself as a replicable model for youth empowerment and economic resilience.

IHK Fulda

From employees to co-creators: Alignment of a chamber with New Work principles

Every year, the Gallup State of the Global Workplace Report reveals poor leadership worldwide. As an answer to the crisis of leadership the IHK Fulda was the first Chamber of Commerce and Industry and business organization in Germany (and probably far beyond) to focus on modern management approaches and the holistic orientation of the entire organization according to New Work principles such as transparency, participation and diversity. By changing the way our organization works we have created an environment of psychological safety for employees. An environment in which everyone can be who they really are. In such an environment, employees feel comfortable and open up. Thus, many ideas emerged from all parts of the chamber and were implemented, which in turn leads to better results for the member companies.

Voka – Kamer van Koophandel Mechelen-Kempen

Vokaverse

Businesses struggle to understand and leverage the potential of virtual presence. Many lack the expertise, resources, or strategic vision to effectively explore metaverse applications, missing opportunities for innovation, customer engagement, and new revenue streams.

As digital transformation accelerates, companies that fail to embrace virtual environments risk falling behind. Traditional business models are evolving, and consumer expectations shift towards immersive and interactive experiences. Without the right guidance, businesses may hesitate to take the first step, losing valuable competitive advantage.

Vokaverse is the hub that connects businesses and creators to develop profitable and future-proof metaverse applications. By providing access to proven platforms, expert guidance, and a structured ecosystem, we help companies explore virtual opportunities without the complexity. Through workshops, tenders, and direct collaboration with digital creators, businesses can build immersive experiences, enhance brand visibility, and tap into new revenue streams—all within a low-risk, guided environment.

Vokaverse trailer

CAINCO

Beyond the Fireline: CAMPI’s Social Innovation for a Secure and Sustainable Future

CAINCO, the Chamber of Industry, Commerce, Services, and Tourism of Santa Cruz, has been a cornerstone of Bolivia’s economic growth for over a century. Its vision goes beyond business development, recognizing that true strength lies in safeguarding the structures that support prosperity. Creating jobs and enhancing the local economy requires preservation efforts alongside growth. The CAMPI initiative (Mutual Aid Committee of the Industrial Park), born from CAINCO’s vision and evolved from FUNDASOL, exemplifies this approach. CAMPI emphasizes the importance of human-centered innovation for industrial safety, emergency response, and economic sustainability. While technology provides powerful tools, in times of crisis, the most impactful solutions come from thinking outside the box. It’s not just about machines or data—it’s about creativity, adaptability, and collective action that go beyond conventional methods. CAMPI demonstrates that in moments of disaster, innovative, human-driven solutions are the key to securing a resilient future.

WIFI Institute at Austrian Federal Economic Chamber

NAO meets ChatGPT

The “NAO meets ChatGPT” project is a sophisticated innovation of the WIFI Institute for Economic Promotion at the Austrian Federal Economic Chamber or “WIFI Austria” for short, that aims to revolutionize the way humans interact with artificial intelligence (AI) at the frontier of modern technology. As part of this project, the humanoid robot NAO was equipped with an interface to the OpenAI API (ChatGPT 4o) to develop and demonstrate language and movement skills. The project impressively demonstrates how innovative ideas and cooperation can lead to remarkable results. It strengthens the visibility and reputation of WIFI Austria and the WKO and opens up new business opportunities. The successful implementation of AI technologies in real-world applications highlights the importance of education and technical training. The project has the potential to serve as a model for similar initiatives around the world, permanently changing the way we interact with technology.

Georgian Chamber of Commerce and Industry

Voices of Change – Empowering Women Entrepreneurs

Voices of Change is the Georgian Chamber of Commerce and Industry’s flagship project advancing diversity, inclusion, and women’s economic empowerment across Georgia. Targeting systemic barriers—especially in rural areas—the project integrated support for women-led SMEs, corporate transformation, and national policy reform.

Key achievements include personalized training and mentorship for over 80 women entrepreneurs, a regional Training-of-Trainers (ToT) network, and digital vouchers for e-commerce growth. Over 50 companies joined the Women’s Empowerment Principles (WEPs), with 60 gender focal points trained and 30 businesses developing Gender Action Plans. GCCI also led public campaigns, created gamified HR tools, and contributed to the legal recognition of “Women Entrepreneur” status.

With over 1,000 women and 250+ employees engaged, Voices of Change delivers innovation, impact, and replicability. It offers chambers a practical, proven roadmap for advancing gender equity and building inclusive business ecosystems—locally and globally.

Ajman Chamber

Ajman Chamber 365

In line with Ajman Chamber’s commitment in supporting the UAE’s ambitious vision for economic and digital leadership on local, regional, and global fronts, Ajman Chamber has launched an integrated strategic initiative, Ajman Chamber 365. This project supports the objectives of UAE Vision 2031 and the UAE Centennial 2071, both of which emphasize the establishment of a sustainable knowledge-based economy driven by innovation and digital inclusivity. Serving as a pioneering model, this initiative reflects Ajman’s aspirations to enhance economic diversification, empower youth and women, and adopt modern technological solutions to foster environmental sustainability and improve quality of life. This initiative corresponds to key national strategies, including the UAE Wellbeing Strategy 2031, the Artificial Intelligence Strategy 2031, and the National Sustainability Strategy.

Bogota Chamber of Commerce

Diverse Businesses, Strong Communities: A Productive Inclusion Program

The Bogotá Chamber of Commerce (BCC) is committed to fostering economic inclusion through initiatives that empower entrepreneurs from vulnerable and at-risk populations. This program enhances market access, employment, and entrepreneurship opportunities through tailored support networks, business linkages, and training. Key components include the “Believe in You” Network, the Productive Inclusion Network, and the Silver Economy Program, benefiting over 5,500 individuals and engaging 1,500 companies. With measurable outcomes such as increased business participation, employability, and sales growth, the program stands as a scalable model for fostering inclusive economic development.

Chamber of Commerce and Industry of WA

The Inaugural Western Australian Diversity and Inclusion Business Awards, powered by the Chamber of Commerce and Industry of Western Australia (CCIWA)

In 2024, CCIWA designed, created, organized, and delivered Western Australia’s inaugural Diversity and Inclusion Awards to unite WA industry and celebrate local businesses that go above and beyond to promote, encourage and instill diversity and inclusion in workplaces. The now annual initiative aims to overcome growing anti- diversity sentiment, create an on-going platform to promote diversity and inclusion to employers, and leverage new and expanded services for businesses in this space. This successful initiative has created a new additional revenue stream for CCIWA and aims to be the biggest business event on the WA business calendar.